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03-6240-3591
English/日本語/한국어/中文 Reserve

Customer's Reviews

5 / 5

Driver Li is a very nice and good driver!

Driver Li is a very nice and good driver!

2024-11-03

philiproyappan

very good service, prompt and efficient

2024-07-11

Very nice car and comfortable. Good service.

Very nice car and comfortable. Good service.

2024-07-07

Very prompt and polite.

Very prompt and polite.

2024-07-03

Five stars

Five stars and recommended

2024-06-28

Good service and on time

Good service and on time

2024-06-23

excellent service. very prompt pick-up. and nice with customers

excellent service. very prompt pick-up. and nice with customers

2024-06-16

Great service

Driver arrived on schedule. Good driving skills. Comfortable ride. Will use airport taxi service again. Thank you.

2024-06-14

Yamanaka-Vu

Great service! The trip was smooth and the driver was on time.

2024-06-12

The driver was on time. He played American music as we drive. My son left h

The driver was on time. He played American music as we drive. My son left his cell phone in the car and driver brought it back to him at the...

2024-06-08

ギャディス ジョン

迅速かつプロフェッショナル。非常に満足しています。

2024-06-06

Yero

Best service and smooth soft my problem

2024-06-06

It was a highly satisfactory experience. Our driver was punctual and provid

It was a highly satisfactory experience. Our driver was punctual and provided valuable assistance. I will certainly utilize the service agai...

2024-06-05

Excellent service, very good driver. Very punctual. Excellent vehicle quali

Excellent service, very good driver. Very punctual. Excellent vehicle quality and cleanliness

2024-06-04

Excellent

Our driver arrived on time and was very helpful. We were very pleased 😀 with his driving. He got us to Narita safely. We will definitely be...

2024-06-01

Handa transfer

Thank, great communication, smooth transaction.

2024-05-28

He was wonderful! Super early, and was helping with the luggages. Very poli

He was wonderful! Super early, and was helping with the luggages. Very polite, great driver.

2024-05-24

Great Service, I fully recommend it

Great Service, I fully recommend it

2024-05-24

The driver is nice and polite, very helpful

The driver is nice and polite, very helpful

2024-05-22

easy and speedy

Great experience booking and traveling. I would only point out that the car needed some maintenance, could hear sound each time the brakes w...

2024-05-05

Fantastic service!

Driver was punctual and professional. Managed to fit all our luggage and 4 people into the van with enough space for comfort. So much better...

2024-04-28

Fantastic service. Arrived early and the ride was very smooth with all of o

Fantastic service. Arrived early and the ride was very smooth with all of our luggage. I plan to book this again next time.

2024-04-28

Great car ride and pick up

they found us, even though we were waiting in the wrong spot. Great relaxing drive to the airport with all out luggage nicely packed by the...

2024-04-26

Dira

Really nice service!

2024-04-24

very responsive and pro-active, great service

very responsive and pro-active, great service

2024-04-23

Great service, with courteous drivers and assistance.

Great service, with courteous drivers and assistance.

2024-04-23

Compliments to Airport Taxi Service

Taxi driver arrives early and ready for us at a noticeable spot at the arrival hall. He is very polite, kind, helpful, and attentive throug...

2024-04-23

Great experience!

Thank you so much. She contacted me in advance on Whatsapp and waited patiently. She drove quickly and professionally. the seats were very c...

2024-04-19

Airport Taxi

Driver was on time and very respectful. Would recommend to anyone needed airport transfers.

2024-04-15

A great service

My wife and I planned our trip to Tokyo very well. The only thing we had not considered was how we would get from the airport to our hotel....

2024-04-11

Very good service, quick and efficient.

Very good service, quick and efficient.

2024-04-07

Candace Chong

Very convenient and nice!!!!

2024-04-05

Pontual and fast, good service

Pontual and fast, good service

2024-04-05

Excellent service! They picked us up on time and helped us with the many b

Excellent service! They picked us up on time and helped us with the many bags we had. We would definitely use them again.

2024-04-05

Very good service, punctual and reliable. Had a very honest and helpful dri

Very good service, punctual and reliable. Had a very honest and helpful driver. Appreciate everything, thank you 🙏

2024-04-01

Really good company trustworthy and puntrual even though our flight was del

Really good company trustworthy and puntrual even though our flight was delay for an hour, they manage to get us a new ride immediately when...

2024-04-01

Service was excellent I will most definitely use again

Service was excellent I will most definitely use again

2024-04-01

Driver super punctual, super easy, Best service in Tokyo

Driver and Van were amazing!

2024-03-31

Good service, good for last minute airport travel

I was not able to deliver my baggage to the airport because it would not get delivered in time, so I decided to use a taxi. I scheduled late...

2024-03-24

Driver review

Our driver was wonderful. He was courteous and was very safe with his driving. He also didn’t bother us since we often just want to sleep o...

2024-03-16

Perfect!

My ride to the airport was fast and wonderful! The driver showed up early and was very patient with me and all of my luggage. I'm an English...

2024-03-12

Professional service

Easy to use taxi request service for a family of 6 plus a small child. Driver was on time and helpful. Excellent service. We would recommend...

2024-03-07

Awesome Company

Their service is exceptionally highly recommend. They were able to book me (2) HI-ACE vans within 2 days notice. They also arrived 15 minute...

2024-03-03

Airport Transfer from Narita to Toyosu

It was a great experience and driver was friendly and helpful

2024-02-28

Excellent service

I have used airport taxi services from Hasune to Narita. And they are providing excellent services. I will refer to my friends. Thank you

2024-02-28

The driver and vehicle were amazing! Thank You!

The driver and vehicle were amazing! Thank You!

2024-02-23

The driver arrived early, drove safely, and was very helpful with the lugga

The driver arrived early, drove safely, and was very helpful with the luggage.

2024-02-22

Good afternoon Thank you, the girl Gao was driving me, she is wonderful!

Good afternoon Thank you, the girl Gao was driving me, she is wonderful!

2024-02-20

Great service!!!

Will use again in Tokyo for future visit!!!!

2024-02-20

Good. On time and polite

Good. On time and polite

2024-02-19

Popular Routes

Tokyo Osaka Hokkaido Okinawa
Tokyo 23 wards Chiba Kanagawa Saitama Outside of Tokyo 23 wards
From
Haneda Airport
To
Tokyo 23 wards

￥14,700

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From
Narita Airport
To
Tokyo 23 wards

￥22,700

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From
Tokyo 23 wards
To
Haneda Airport

￥14,700

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From
Tokyo 23 wards
To
Narita Airport

￥22,700

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From
Haneda Airport
To
Disney Ambassador Hotel

￥17,070

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From
Narita Airport
To
Disney Ambassador Hotel

￥17,070

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From
Haneda Airport
To
Yokohama

￥27,300

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From
Narita Airport
To
Yokohama

￥40,300

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From
Haneda Airport
To
Saitama City - Chuo Ward

￥18,200

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From
Haneda Airport
To
Sakura Ward

￥18,200

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From
Haneda Airport
To
Hachioji

￥26,000

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From
Narita Airport
To
Hachioji

￥44,200

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Osaka Kyoto Hyogo Shiga
From
Kansai International Airport
To
Osaka City

￥22,790

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From
Itami Airport
To
Osaka City

￥22,790

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From
Osaka City
To
Kansai International Airport

￥22,790

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From
Osaka City
To
Itami Airport

￥22,790

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※ For accurate pricing, please contact us using the methods below

Contact us by phone
03-6240-3591

Contact us by email

※ For accurate pricing, please contact us using the methods below

Contact us by phone
03-6240-3591

Contact us by email

※ For accurate pricing, please contact us using the methods below

Contact us by phone
03-6240-3591

Contact us by email

※ For accurate pricing, please contact us using the methods below

Contact us by phone
03-6240-3591

Contact us by email

※ For accurate pricing, please contact us using the methods below

Contact us by phone
03-6240-3591

Contact us by email

Other routes

How to use

STEP1. Book Online

For reservation requests made prior to the day before or on the desired boarding date, the reservation will be confirmed upon the sending of the reservation confirmation email.
Detailed information on the vehicle and other details will be sent by email sequentially after the deadline for cancellation and change requests.

For reservation requests made on the day before or on the desired boarding date, please be advised that it may take time to complete the arrangements.
Once the arrangement is complete, the reservation will be confirmed upon the sending of the reservation confirmation email. If we are unable to arrange a vehicle, Customer Support will contact you promptly, so please be aware of this in advance.

STEP2. Meet up

Driver's information will be provided at least one hour prior to the appointment time.
If you need to contact us for any reason, please contact our call center. (Open hours: 8:00-23:00 / Japanese, English, and Chinese are available).

STEP3. Arrival

Our driver will be waiting for you at the designated meeting point.
Please relax and enjoy the ride.

Vehicle introduction

Our van

TOYOTA ALPHARD

It is a 5-seater Alphard. With luxurious seats, it offers a comfortable ride and ample storage capacity for luggage. (Depending on the availability, an equivalent large vehicle may be arranged.).

Meeting Point at the Airport

For both Narita and Haneda airport, your driver will meet you at the taxi or private hire transfer car stand. However, as these waiting spots tend to be very crowded, he will contact you beforehand to confirm the exact meet-up area.

●For those who transfer directly from the airport to their accommodation

・Your private hire car will stop at the cab stand of each airport terminal and wait you there.

・Meeting directly at the arrival gate is available for an extra 2,000 JPY. Please let us know at the time of the booking.

・After arrival at the airport, processing time varies depending on the time of day and the airport.

International flights: 60 to 90 minutes.

Domestic flights: 30 to 60 minutes.

・The waiting time is free of charge up to 30 minutes.

We cannot be held responsible if you do not arrive on time for your reservation, or if you arrive early.

●For passengers going to the airport

・In most cases, boarding procedures begin approximately 3 hours prior to departure. During high seasons, we recommend that you book your reservations as soon as possible.

・If you are heading for the airport from any designated location, we offer 10 minutes of free waiting time service.

Book Now

Advantages of using our Line Booking System

You can talk directly with our operators

You can ask our operators for things like the status of vehicles and even inquire about reservations from the comfort of smartphones. (Business hours: 8 a.m ~ 11 p.m)

Better and easier booking experience (My Page)

What we need is your personal information and a credit card when making the reservation. And all those can be done by using the My Page on the LINE app.

No download required

If you have LINE pre-installed, there is no need to download any other Apps.

Inquiry / Reservation by LINE
Inquiry/Reservation by LINE

How to reserve?

(1) Become our friends on the LINE Official Account

Input "Tokyo Airport Taxi" and search for our official LINE account. Become our followers and you can send us your inquiries from there.

(2) Create your one My Page, and register your personal information

You can add your phone number and email address in advance from My Page to make it easier to register.
※You can also make reservations without pre-registering.

(3) Make a reservation on the LINE app

Just input your pick-up location and destination, and you will be able to get a price estimate. The price includes parking fees, gasoline, and highway tow. No hidden or extra fees.
Inquiry / Reservation by LINE
Inquiry/Reservation by LINE

Fixed Rate

Our flat rate includes all highway charges and taxes.

Multiple Language Support

Reservation assistance in English, Chinese and Japanese.

Book Anytime

Our services are available 24 hours a day.

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FAQ

What to do if I might be late?

From the airport: The driver will wait up to 30 minutes from the booking time. From any designated location: the free waiting time is 10 minutes. We request that our customers cancel their journey before 6 p.m. a day before the reservation, and cancellations made within the requested time frames are free of charge.

Are there additional charges?

As a rule, all prices are included in the price. There is no need to pay for expressway tolls or parking fees.

Can you provide a car seat for children?

Children's car seat is not available with us.
*Car seats are not mandatory in Japan by Japanese Traffic Law.

May I make the last minute change to my reservation?

We cannot accept any change of destination on the day of the tour due to the instructions of the Ministry of Health, Labor and Welfare

Please tell me the available payment methods.

You can use credit cards, Google Pay, or Apple Pay. For corporations, invoice payments and corporate card payments are also possible, so please feel free to inquire from the contact button in the menu bar.

I don't have a Japanese phone number, is that a problem?

Please provide any reachable phone numbers (overseas numbers are also acceptable). You can use LINE or email us if you need further assist. (Drivers may not be reachable while they are driving. Please contact Customer Support instead if you need any assistance.)

How far in advance should I book my reservation?

We also accept same-day (Last minute) reservations. For same-day reservations, please understand that you may have to wait a little longer depending on the condition of traffic and the availability of cars.

Can we bring a wheelchair into the car?

You can fold the wheelchair and load the car. (Electric wheelchair is not applicable on our car.)

Can I ride with my pet?

You can enjoy a ride with your pets as long as they are in a kennel or a carrier, and pose no threat to our drivers. The best part is that there'll be no additional fees.

Do you track my flight to adjust the pick-up time?

Unfortunately, we do not track your flight to adjust your pick-up time.
Book Now Customer Support (8:00-23:00) 03-6240-3591 English/日本語/한국어/中文
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